Urban Shelter Lessons Learned from Bagdad (2013)

Compilation of lessons from NRC’s urban programmes in Baghdad using methods including the web of institutionalisation and emphasising: early questions about whether an organisation will really add anything useful; modest ambition; curiosity about the place; and thoughtful questioning.

Client

Norwegian Refugee Council

Report link here.

client website: https://www.nrc.no/

Our Task

Task:

Compilation of lessons from NRC’s urban programmes in Baghdad using methods including the web of institutionalisation and emphasising: early questions about whether an organisation will really add anything useful; modest ambition; curiosity about the place; and thoughtful questioning. Written by Fiona Kelling and Laura Heykoop, edited by Kate Crawford. 

Key Lessons:

Success resulted from a complicated combination of factors:

  • joining forces with people who knew people,
  • changing direction when things didn’t work and
  • good luck and good timing.

Skills Involved

Skills

  • Monitoring, Evaluation and Learning